Terms & Conditions

These Terms and Conditions (“Terms”) govern the contractual relationship between Kanban Construction (“Company,” “we,” “us,” or “our”) and any client (“Client,” “you,” or “your”) who engages our services. By signing a project agreement, requesting an estimate, or proceeding with any service, you acknowledge and agree to these Terms.

1. Estimates and Project Agreements

All estimates provided by Kanban Construction are based on information available at the time of assessment. Estimates are valid for 30 days from the date of issuance. A signed project agreement is required before any work begins. The project agreement will specify the scope of work, total cost, payment schedule, and projected timeline. Changes to scope after signing must be approved in writing by both parties as a formal change order.

2. Payment Terms

• A deposit, as outlined in your project agreement, is required to schedule and commence work.
• Progress payments are due according to the schedule defined in the project agreement.
• Final payment is due upon substantial completion of the project, prior to final walkthrough sign-off.
• Payments not received within 10 days of the due date may incur a late fee of 1.5% per month on the outstanding balance.
• Kanban Construction reserves the right to suspend work on any project where payment is overdue, without liability for resulting delays.

3. Change Orders

Any additions, deletions, or modifications to the originally agreed scope of work must be documented in a written change order signed by both parties. Change orders may affect the project cost and timeline. Work on change orders will not begin until the change order is signed and any required additional deposit is received.

4. Client Responsibilities

The Client agrees to:

• Provide reasonable access to the project site during agreed working hours
• Ensure the work area is clear of personal belongings prior to each scheduled work day
• Make timely decisions on selections (materials, finishes, fixtures) to avoid project delays
• Notify Kanban Construction promptly of any concerns or issues observed during the project
• Obtain any necessary permits or approvals unless otherwise specified in the project agreement

5. Permits and Code Compliance

Where the project agreement designates Kanban Construction as responsible for obtaining permits, we will do so prior to commencing the applicable work. All work performed by Kanban Construction is intended to comply with applicable local building codes at the time of construction. The Client is responsible for disclosing any known pre-existing conditions, easements, or restrictions that may affect the project.

6. Subcontractors

Kanban Construction may engage licensed subcontractors to perform portions of the work. We remain responsible for the quality and oversight of all subcontracted work as though it were performed directly by our own team.

7. Warranties

Kanban Construction warrants that all workmanship will be free from material defects for a period of one (1) year from the date of substantial project completion. This warranty covers defects in workmanship only and does not cover:

• Normal wear and tear
• Damage caused by Client misuse, neglect, or unauthorized modifications
• Damage caused by events outside our control, including flooding, fire, or acts of nature
• Manufacturer defects in materials (which are subject to applicable manufacturer warranties)

8. Limitation of Liability

Kanban Construction’s total liability to the Client for any claim arising from services rendered shall not exceed the total amount paid by the Client under the applicable project agreement. In no event shall Kanban Construction be liable for indirect, consequential, special, or punitive damages of any kind.

9. Dispute Resolution

In the event of a dispute, the parties agree to first attempt to resolve the matter through good-faith negotiation. If a resolution cannot be reached within 30 days, the parties agree to submit the dispute to binding arbitration in the state of Ohio, in accordance with the rules of the American Arbitration Association. The prevailing party shall be entitled to recover reasonable attorney’s fees and costs.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions.

11. Modifications

Kanban Construction reserves the right to update these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Continued engagement of our services following any update constitutes your acceptance of the revised Terms.

12. Contact

For questions about these Terms and Conditions, please contact us:

Kanban Construction
Serving Northeast Ohio
Email: info@kanbanconstruction.com
Phone: (216) 409-8276