Privacy Policy

Kanban Construction (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us about our services. Please read this policy carefully.

1. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, and any other information you voluntarily provide when you fill out a contact form or request an estimate.
• Project Information: Details about your home renovation project that you share with us during the estimate or service process.
• Usage Data: Information your browser automatically sends when you visit our website, including your IP address, browser type, pages visited, and time spent on pages.
• Cookies: Small data files stored on your device that help us understand how visitors use our site. You can instruct your browser to refuse all cookies, though some features of the site may not function properly as a result.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide you with requested estimates and services
• Communicate with you about your project, including real-time updates via our project management platform
• Send you informational and promotional materials, with your consent
• Improve and optimize our website and service offerings
• Comply with applicable laws and regulations
• Protect against fraudulent or unauthorized transactions

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website or conducting our business (e.g., email service providers, project management software), who are contractually obligated to keep your information confidential.
• Legal Requirements: When required by law or in response to valid legal process, such as a court order or subpoena.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business assets.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

5. Security of Your Information

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• The right to access and receive a copy of your personal information
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information provided below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Kanban Construction
Serving Northeast Ohio
Email: info@kanbanconstruction.com
Phone: (216) 409-8276